Mobile phones are a vital part of day-to-day business operations, but they can also be a silent source of overspending. Many businesses continue paying for mobile plan contracts or services they no longer need, simply because they’ve never taken the time to assess what’s actually being used. Regular mobile audits are essential to make sure your business isn’t wasting money on underused data plans, inactive numbers, or outdated tariffs.
As businesses grow or adapt, adding new team members, changing work patterns, or adopting new technologies, their mobile requirements change too. What suited your team last year might be completely unsuitable now. At The One Solution, we believe no business should be left paying for more than it needs on their current mobile plan. That’s why we offer annual mobile audits for all our clients, helping them stay agile, cost-efficient, and fully in control of their telecoms spend.
Step 1: Review Your Current Mobile Plan Usage
A good audit starts with understanding what you’re already paying for and how it’s being used. Begin by reviewing your itemised billing over the past few months. Look closely at data usage, call durations, roaming charges, and any bolt-ons that may have been added over time. This gives you a clear picture of where your money is going.
It’s also important to identify any inactive or underused connections. For example, mobile numbers assigned to former employees may still be racking up line rental charges every month. Similarly, devices with minimal usage may be on plans far above what they actually need. This simple step often reveals easy wins, i.e. lines that can be cancelled or scaled back without affecting your operations.
Step 2: Spot the Common Culprits of Overspending
Once you’ve assessed your usage, it becomes easier to pinpoint where overspending might be happening. One common area is unused features. Businesses often opt for unlimited data or call plans “just in case”, even when users are only consuming a small fraction of their allowance. While unlimited plans sound cost-effective, they can sometimes be a poor investment for low-usage staff. Having said that, unlimited data mobile plans have dramatically come down in price over the last few years, but it’s always worth a check.
Roaming and international charges are another source of hidden costs. If your team travels abroad or frequently calls international clients, check whether your current package includes cost-effective options, or whether you’re paying premium rates unnecessarily. Similarly, if staff use personal devices for work without being on a monitored business plan, it becomes difficult to track usage and prevent excessive costs.
Step 3: Evaluate Whether Your Mobile Plan Still Fits Your Team
Even if your current plans made sense at the time of signing, the needs of your team may have changed. Flexible and hybrid working models have become standard for many businesses, which can alter when, where, and how employees use their mobile phones. Staff who once needed full-time connectivity may now only require basic data and call allowances, while others may need more.
It’s worth considering whether shared data plans might better suit your team, as they allow low and high data users to balance each other out. Tailoring your approach by user rather than adopting a one-size-fits-all plan is often the most efficient route. Reviewing these elements as part of a regular audit ensures your mobile plans evolve with your workforce.
Final Thoughts
At The One Solution, we understand that business needs don’t stand still and neither should your mobile contracts. That’s why we conduct annual mobile audits for all our clients. Our team analyses your current usage, identifies areas of overspend, and recommends solutions tailored to your business. This proactive approach helps prevent unnecessary charges, ensures scalability, and improves overall efficiency.
Our audits are about more than just cost-cutting, they’re about helping your business stay agile and future-ready. Whether it’s consolidating plans, switching to shared data, or reviewing device needs, we’ll help you make informed decisions that support your goals. If you haven’t reviewed your business mobile plan recently, now’s the time. Speak to us today and discover what you could save. You can use our contact form or get in touch on 0330 094 5545.
