25 years of experience
A completely impartial service across all products and services
A tailor-made solution to find the best deal that suits your requirements
One of the highest retention rates in the industry at 98.5%
As our MD, Marshall Frieze approaches 25 years in the industry, The One Solution has an almost unique position in the industry. From working for one of the most successful retail chains in Phones 4u, through to working through the transition from One2One to T-Mobile and the acquisition and integration to One2One Retail of The Pocket Phone Shop, we have experienced all sides of the mobile telecoms industry.
Latterly, we have integrated VoIP solutions with Gamma, 8×8 and Alfonica in addition to creating international IoT solutions for partners as far away as Israel and Canada.
We know the industry better than most, which means we ensure that we’re providing the best solutions for our clients. That is one of the reasons that our client retention rate is consistently above 98.5%.
“We have used Marshall for over 10 years for our mobile telecom needs. He has consistently provided excellent service, recommending the right products and service for our needs as we have grown. He has been very helpful when we have had issues with the networks, helping to solve issues that I would not have had the time or patience to deal with. I highly recommend Marshall and his team, they will save you money and time.”
A. Simpson, FastSigns Leeds
“Having worked with The One Solution and previously Pioneer Communication Solutions for several years now, I can highly recommend Marshall and the team. We’ve always found the tariffs very competitive and their customer service is always excellent!”
Astonish, The Pinnacle of Cleaning
The One Solution had a clear understanding of our issues and accordingly provided the business with a swift, innovative and cost-effective solution which will provide an immediate improvement for us all. We felt you listened to us, addressed our concerns and created a solution that suits our needs perfectly. Thank you, and we’d be delighted to recommend and The One Solution to anyone needing good old honest advice!
Eddie Goldstone, GMS
“Marshall and his team have advised and assisted with our telecoms needs from start up and throughout the running of the company. Their approach is personal yet timely & efficient and have greatly assisted in the running of our business.”
The Team, Pantera Property