Business mobiles are no longer just communication tools, they’re essential productivity assets that support collaboration, access to cloud platforms, remote work, and customer service. Keeping your team’s mobile devices current and up to date ensures they can take full advantage of the latest security updates, mobile apps, and features designed to enhance efficiency. Older devices can struggle with performance, become incompatible with newer software, and often require more IT support, which adds hidden operational costs. Regular upgrades help businesses maintain operational continuity, reduce risk, and support modern working practices.
Key Signs It’s Time to Upgrade Business Mobiles
If your business mobiles are more than two years old, you may already be seeing signs of wear and tear. Frequent battery issues, slower response times, and unresponsive apps can all point to ageing devices that are holding your team back. In some cases, operating systems stop receiving critical security updates, leaving your organisation exposed to cybersecurity threats. You may also find that newer business applications aren’t fully compatible with older models, impacting productivity. If your team is relying on outdated hardware, it’s worth assessing whether the cost of holding onto them is actually higher than replacing them.
Timing Your Business Mobiles Upgrade for Maximum Value
To maximise value, timing is everything. For iPhones, Apple typically announces new models in September, with price drops on previous generations occurring in the months that follow, usually October and November. Samsung’s main release cycle tends to be in February, with older models becoming more affordable around May. Businesses looking to stretch their budgets can benefit by purchasing just after launch windows, when last year’s models are discounted but still perfectly capable for business use. Similarly, timing your resale or trade-in of older devices just before new model announcements (e.g. mid-year for iPhones or Q2 for Samsung) can help you secure higher residual values.
The Ideal Upgrade Cycle: 24, 30 or 36 Months?
Many businesses follow a traditional 24-month refresh cycle. However, with mobile hardware now more durable, some organisations are extending that cycle to 36 months to reduce capital expenditure. The right cycle depends on your business needs. Fast-paced environments where productivity and security are important may benefit from shorter contracts, while cost-conscious organisations may stretch the lifecycle slightly further. The key is to evaluate device performance, support costs, and security compliance regularly to make informed decisions. Here at The One Solution, we contact regular contract reviews to ensure your devices are still meeting your organisation’s needs.
Managing the Transition Smoothly
Upgrading doesn’t need to be disruptive if it’s planned effectively. Start by auditing your current devices and contracts, then prepare a rollout strategy that includes SIM setup, and device configuration. Here at The One Solution, we’re here to guide you though this every step of the way. It’s also essential to track devices throughout their lifecycle, assigning users, monitoring usage, and managing warranties to streamline support and replacement in future cycles.
How The One Solution Can Help
At The One Solution, we help businesses take a strategic approach to mobile management. Whether you’re looking to upgrade your entire team’s devices, evaluate the best time to replace your current handsets, or implement mobile security policies, our team provides expert guidance and end-to-end support. We offer flexible contract options, device procurement, and lifecycle services that align with your business goals. Let us take the complexity out of managing your business’s mobiles, so your team can stay productive, protected, and connected — wherever they work. Contact is using our contact form or get in touch on 0330 094 5545.
